refund, returns and cancelations

✿ you can return your products up to 14 days after you receive your order. for safety precautions against covid-19 and hygiene reasons we don't accept returns of used earrings. in this case the buyer would have to pay for the return shipping costs. the refund will be made after receiving the returned items and checking they are in good condition

✿ if you received a damaged or wrong order get in touch with us providing your order # and we'll fix it

✿ if you want to cancel your order you have to contact us before your order gets packaged or shipped

✿ if you'd like to change your shipping address, there's a mistake or something missing on your details contact us before your order is shipped

✿ to modify your order, add/remove something get in touch before it gets packaged and shipped

we usually ship orders on the next 1-2 working day from Mon to Fri. you can get in touch using the contact form tab here on the website or just email me directly: